Gotrade Policy

This Privacy Policy constitutes a part of Gotrade Terms of Use (the “TOU”). The terms used in this Privacy Policy shall have the same meanings as in the TOU except as otherwise provided herein. By visiting, accessing, or using Gotrade and associated application program interface or mobile applications (“Site”), you consent to the policies and practices of our privacy policy (the “Privacy Policy”), so please read them carefully.

This Privacy Policy explains how Gotrade and Gotrade Operators collect, use, process, disclose, share, transfer, and protect personal information obtained through Gotrade and its partners. The terms “we,” “us,” and “our” refer to Gotrade and Gotrade Team. When we ask for certain personal information from users, it is because we are required by applicable laws or government orders to collect such information or it is relevant for our specified purposes.

Please carefully read the full content of this Privacy Policy. When visiting Gotrade, regardless of whether or not you register for or log in to the Gotrade Services, you acknowledge, understand, and consent to all articles described in this Privacy Policy. As a rule, we never disclose any personal information about our customers to any non-affiliated third parties, except as described below. We may update this Privacy Policy at any time by posting the amended version on this site including the effective date of the amended version.

1. DATA WE COLLECT
The followings are the types of information we collect when you register for and use Gotrade Services:

Gotrade collects, processes, and stores Personal Data collected from you via your use of the Service or where you have given your consent. This Personal Data may include contact details, copies of identification documentation provided by you or derived from publicly accessible databases, your government identification number as well as information relating to your device or internet service (such as an IP address and a MAC number).

Gotrade collects information about you when you use our websites (including the Site) and other online products and services and throughout other interactions and services, you have with us. Personal data which we may collect include:
1. Name
2. Home Address
3. Contact Information
4. Transactional Information
5. Usage and Preferences
6. Identification number
7. Bank Account Number

we collect, store, and process your personal information in accordance with the provisions of the General Data Protection Regulation (GDPR) and Data Protection Act.

Communication Information
Gotradeuses Personal Data to communicate with you and to administer, deliver, improve, and personalize the Service. Gotrademight also generates generic data out of any Personal Data we collect and use for our own purposes. We may also use such data to communicate with you in relation to other products or services offered by Gotradeand/or its partners. We do not share your Personal Data with third parties (other than partners in connection with their services to Gotrade) except where you have given your consent and further detailed below.
We may share your Personal Data with third parties:

1. If we think that sharing it is necessary to enforce the Terms of Service;
2. To comply with government agencies, including regulators, law enforcement, and/or justice departments;
3. To third parties who provide services to Gotrade(such as administration or technical services);
4. In connection with the sale or transfer of our business or any part thereof.
You agree that, for the purposes disclosed in this Privacy Policy, we are entitled to collect and use the information contained in or related to the communication that you send to us or generated through your use of Gotrade Services (“Communication Information”), which includes:

1. all messages, requests, or other information you send in the course of your contact with Gotrade;
2. all communications and file attachments in connection with your transactions with other users or other data generated primarily through your communications with them.

Financial Information:
You agree that, for the purposes disclosed in this Privacy Policy, we are entitled to collect and use the information contained in or related to your financial information when you use Gotrade Services, including without limitation, bank account information, payment card primary account number (PAN), transaction history, trading data, and/or tax identification. We collect such financial information to monitor suspicious financial activity for user fraud protection, legal case resolution, and any other purposes disclosed in this Privacy Policy.

How we use Information we collect

We use the information we collect about you for the following purposes or in the following ways:

To Provide and Maintain Gotrade Services

We use the information collected to deliver, maintain and provide better Gotrade Services (including but not limited to processing transactions) and verify Users’ identities.

We use the IP address and unique identifiers stored in your device’s cookies to help us authenticate your identity and activities and provide Gotrade Services. Given our legal obligations and system requirements, we cannot provide you with all or some of Gotrade Services without data like Identification Information, Supervision Information, Service Usage Information, Communication Information, and Transaction Information.

To Protect Our Users
We use the information collected to protect our platforms, Users’ accounts, and archives.
We use IP addresses and cookies to protect against automated abuse such as spam, phishing, and Distributed Denial of Service (DDoS) attacks.
We analyze trading activities with the goal of detecting suspicious behaviors as early as possible to prevent potential fraud and loss of funds to bad actors.
2. ACCESS, CORRECTION, AND DELETION OF YOUR PERSONAL DATA

You have the right to obtain a copy of your Personal Data upon request and ascertain whether the information we hold about you is accurate and up-to-date. If any of your Personal Data is inaccurate, you may request to update your information. You may also request to delete your Personal Data, with the exception that we may refuse your deletion request in certain circumstances, such as compliance with law or legal purposes. For data access, correction, or deletion requests, please contact us with the subject “DATA INQUIRY”.
In response to data access, correction, or deletion request, we will verify the requesting party’s identity to ensure that he or she is legally entitled to make such a request. While we aim to respond to these requests free of charge, we reserve the right to charge you a reasonable fee should your request be repetitive or onerous.

3. COOKIES

3.1 What Are Cookies?
Cookies are small amounts of data that are sent to your browser and stored on your computer’s hard drive to collect standard internet log information and visitor behavior information.
Most browsers are set up to accept cookies automatically. Some cookies expire when you finalize the session and other Cookies remain on your computer or other devices until deleted or expired. You have the option to decline the use of our Cookies, but this may affect the functionality of Gotrade services or your user experience.
When you visit Gotrade, we can automatically collect information from you through cookies or similar technologies.
For more information, please visit:www.allaboutcookies.org

3.2 How Do We Use Cookies?
We use cookies in a range of ways to make your experience on our Platforms more enjoyable, including but not limited to:
a. to keep you signed in;
b. to record your habits and preferences when browsing Gotrade;
c. This Site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the Site and ways that we can improve your experience. These cookies may track things such as how long you spend on the Site and the pages that you visit so we can continue to produce engaging content..
d. We use session cookies to track your movements from page to page and in order to store your selected inputs so you are not constantly asked for the same information.
e. By continuing to use the Site, you are agreeing to the use of cookies on the Site as outlined above. However, please note that we have no control over the cookies used by third parties.
3.3 What Types of Cookies Do We Use?
We use different types of cookies, including but not limited to:
a. Functional Cookies
b. Marketing Cookies
4. MARKETING
We may communicate company news, promotions, and information relating to our products and services provided by Gotrade. We may share Personal Data with third parties to help us with our marketing and promotional projects or sending marketing communications. By using Gotrade, you accept this Privacy Policy and you agree to receive such marketing communications.
Customers can opt-out of these marketing communications at any moment. If you do not want to receive these communications, please send an email to support@Gotrade.com.
For product-related communications, such as policy/terms updates and operational notifications, you will not be able to opt-out of receiving such information.

5. CHANGES TO THIS PRIVACY POLICY
From time to time, Gotrade may revise this Privacy Policy to reflect changes in law or our personal data collection, processing, and use practices. Changes to this Privacy Policy will be announced by posting on the https://www.gotrade.ng/privacy. You shall regularly review the Privacy Policy and pay attention to its revisions. If you do not agree with the revised content, you shall stop accessing Gotrade immediately. When an updated version of the Privacy Policy is released, your continued access to Gotrade means that you agree to the updated content and agree to abide by the updated Privacy Policy.

6. CONTACT US
We are committed to respecting the freedoms and rights of all our Gotrade Users. If you have any questions about the use of your Personal Data, regarding this Privacy Policy, or if you would like to file a data protection request, Please contact us by sending an email to the following address support@gotrade.ng with the subject “PRIVACY HELP”.